Celebrity Cruise' business development manager Jonny Peat joined TTG Luxury editor April Hutchingson at TTG Towers to luxuriate with finalists from across the UK as they shared their stories in Google Hangouts, conference calls and in person.
ABOUT THEM: This team of six has visited no fewer then 90 countries between them, and the business has a long history locally, having started life in Newcastle as a flight consolidators sending many students around the world. Since 2006, though, the Durham store has been moving on and up and now sees an average booking value of £9,500, with a boost in luxury travel in the past 12 months thanks to a concerted marketing and social media effort. "Everything we do now has aura of a luxury agency", said Director Nick Coulthard.
WHATS NEW? Marketing of luxury holidays on Gazelle's Facebook page has garnered great engagement and there has been a concerted push to work with more luxury and specialist operators to fulfill this demanding niche. There's also been a new-look website since November, while a solid relationship has formed with the local rugby club.
HIGHLIGHT: Hearing how Pat, retired and aged 75, still comes in to help Nick and the team when the shop is short-staffed.
source: https://content.yudu.com/web/2zc2/0Auv9i/ttg-30.03.20/html/index.html?page=24&origin=reader
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